Thinking about coming? Here's what to expect.
Reaching out is the hardest part, and you've nearly done it. This page walks you through exactly what happens from your first call to your first day, so there are no surprises. When you're ready, we're here.
Meet Jon & Steve
When you call, you'll be talking to Jon or Steve. Between them they've walked countless men and their families through this exact moment, and they know picking up the phone takes courage. There's no script and nothing you need to have figured out first, just a conversation. No pressure, no judgment.
How admission works
From the first call to your ride from the airport, here's the path. Each step is designed to make sure Prescott House is the right place for you.
The first call
A relaxed, confidential conversation with Jon or Steve. Tell us what's going on, ask anything, and get a feel for who we are. This is just to talk, no commitment.
Insurance verification
We'll check your benefits and walk you through what's covered, so you have a clear picture of the financial side before going any further.
Pre-assessment
Before admission, Jon or Steve will do a phone assessment, a series of questions that help us understand your situation and whether our program is the right fit for your needs.
By phone · with Jon or SteveClinical review
Our clinical director and team review your assessment to confirm Prescott House can give you the care you need. They'll approve admission or, if we're not the right fit, help point you somewhere that is.
Travel & arrival
Once you're approved, we coordinate your travel. We typically pick up at Phoenix Sky Harbor (PHX), so we'll work out flight timing together to line up the pickup. A breathalyzer is administered at pickup as a standard part of intake.
Pickup at PHXWhat to bring (and what to leave home)
Packing for treatment is different from packing for a trip. Here's the short version so you arrive with what you need and nothing that'll slow down your intake.
Go ahead and bring
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At least a week of medicationsIn their original containers. More on this below.
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Clothes for warm and cold weatherLayers, plus athletic clothes and shoes you can hike and be active in.
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An extra pillow, if you'd likeBedding, towels, linens, and a pillow are all provided. Bring your own extra pillow if it helps you feel at home.
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Just enough toiletries to startYou don't need to stock up, we take you shopping right after you arrive. If you do bring any, make sure they're alcohol-free.
Please leave at home
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Cologne and aftershaveAnything with alcohol in it.
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Hand sanitizerAlcohol-based. We have alcohol-free options on site.
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Mouthwash and other alcohol-based productsCheck labels before you pack, alcohol shows up in more products than you'd think.
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No weapons or knivesIncluding pocket knives and anything that could be used as a weapon.
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A laptop, unless you truly need itMore on our tech policy below.
A note on medications
Please come with at least a week's supply of your current medications in their original containers. That gives you time to meet with our psychiatric provider and complete your history and physical before any prescriptions need refilling.
Prescott House is a self-administer program. You'll typically see our providers, and our pharmacy delivers, so the clinical side of managing your medications is handled, you're responsible for taking them yourself. We log everything in at intake so nothing falls through the cracks.
Yes, it gets cold here
A lot of guys hear "Arizona" and picture the desert. Prescott sits at over a mile high, so the weather surprises people. Pack for all of it.
Brisk winters
Winter here is genuinely cold by Arizona standards, frost, chilly mornings, and the occasional snow. Bring a warm jacket and layers.
Hot summers
Summers warm up, so bring lighter clothing too. Sun protection and a refillable water bottle are smart additions.
Time outdoors
Hiking and outdoor activities are part of the program. Bring comfortable athletic clothes and broken-in shoes you can move in.
When you arrive
Intake is straightforward, and someone's with you the whole way. Here's what settling in looks like.
We help you get settled
Someone will be there to welcome you, show you around, and get you oriented. You won't be figuring anything out alone.
Bags are checked and stored
Luggage and belongings are searched at intake, a standard step for everyone, and suitcases are kept in a shared storage closet so the rooms stay clear.
Paperwork and a clinical assessment
We complete intake paperwork and sign the necessary releases together, then a clinician conducts a full assessment. That assessment is what shapes your individualized treatment plan, so your care is built around your needs from day one.
Medications are logged in
We record your medications at intake so everything's documented before you meet the psychiatric provider for your history and physical.
A note on technology
We ask you to bring as little tech as possible. Devices are used in the case management office and have to be approved, we have computers on site we'd prefer you use, so leave the laptop at home unless you genuinely need it.
Learning to live well, with support
Lasting recovery is about more than treatment, it's about rebuilding the everyday rhythms of a healthy life. Our program weaves nutrition, cooking, and life skills into daily living, with staff alongside you the whole way. You're never on your own here; you're learning, supported, and set up to succeed.
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Settled in right away Soon after you arrive, we take you to the store to get what you need, so there's nothing you have to pack or figure out ahead of time.
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Nutrition and cooking classes Hands-on classes are part of the program, helping you learn to prepare healthy meals and build a positive relationship with food.
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Skills that last after treatment The everyday habits you build here, planning, cooking, caring for yourself, are the ones that hold up long after you leave.
Ready when you are.
You don't need to have it all figured out. Pick up the phone and let's just talk it through.
(866) 425-2470Prefer to write first? Email admissions@prescotthouse.net
